My spouse is in a very nursing dwelling with Alzheimer’s illness. American is Profiting from my unlucky situation by insisting I spend to transfer his miles to my account although I'm the one particular who continues to be accuring the miles when procuring With all the Edge card. Disgrace on American Airlines. A technician can complete this which has a few strokes in minutes.
Till I had the chance to get Tracy Paul over the phone I could comprehend her and she was extremely properly
I tried getting in contact with AA for restitution and obtained a “sort letter” apologizing for my working experience.
I wanted to let you are aware of of An excellent youthful lady you've got Operating to suit your needs at Dallas-Ft. Truly worth airport. Her identify is Nyanina Kong, and she or he goes through the identify of Nina.
We flew almost inside eyesight of your location, then the captain came on and reported which the technological challenge was acting up, and in place of landing wherever our location was, they necessary to flip again to get it serviced by persons that may actually make this happen.
I flew from Tampa to Chicago in a 737. Thanks for Row seven for handicap. In my 83 a long time I have had both equally knees replaced, stroke, open coronary heart surgical procedures in addition other disorders. Currently being 6’four″ I really require the leg space. I utilized the restroom up front and the 737 has an issue—usage of the toilet bowl. The rest room lid and seat must stay up when lifted. I had to use my knee to keep them up. Due to the curvature in the ceiling and the distance into the rest room I had to angle my system intensely forward to employ the facility which intended I could not see what I had been executing.
I just wished to mention that my working experience with this particular flight and American Airways employees was the worst I have ever experienced having an airline. The journey to LAX from TPA was Alright besides flight attendants don’t smile or act like they like their Employment any longer. The return flight was a nightmare. It begun after we obtained an electronic mail the early morning of our flight stating that we necessary to alter our seats which were Earlier picked. We did just that & checked in on-line. When we got into the airport our boarding passes continue to had the aged seats which we experienced to change in the luggage sign in counter (yet again employees weren't helpful whatsoever).
I needed to take a moment to simply call out the excellent client service Connie Sanders in the Dallas Workplace gave my spouse And that i in an exceptionally tense condition. Connie went earlier mentioned and past to make certain we were being taken care of and her standard of awareness to restoring our trouble filled working day was extraordinary, she single handedly restored my faith with your Firm and she or he justifies congratulations for that do the job that she does.
I will say she(AA) observed a afterwards flight for me on One more airline,which I so appreciated,but she surely could have considerably more nice in working with me.
I’m crafting to express how discontent I'm Using the way American managed flights on April 29, 2016. My flight 3848 likely to Memphis, TN from DCA was cancelled just after remaining delayed four 6 hrs. I was flying to a rehearsal dinner and a wedding the next day And that i skipped equally events. The next day I had to fly to charlotte and then to Memphis also to leading it off bag didn’t occur on the flight with me And that i don’t know why.
This really is with regard to flight 580 from charolet to Miami yesterday early morning, Once i initially bought to my seat I felt it had been just a large number. There was soda spilled during the chair and arm relaxation. There was trash from the final flight at the back of the seat forward of me. Once i questioned to own it cleaned up I was supplied no reaction and I had been remaining to sit down within a sticky seat for almost three hours! This was the worst in airplane encounter I've at any time received by far.
I booked and paid out for our trip for vacation March ten, 2016. These tickets were not inexpensive and I might have employed miles. As I booked the journey early and there gave the impression to be plenty of Small business Seats, I had been self-confident that we might be able to use you can try here my Upgrade. In truth, I used to be informed there was nobody booked in Company and it “appeared superior” for an enhance.
Because of a spouse and children hardship, we are not able to make our journey as Formerly prepared and needed to terminate our reservations. We spoke to the agent at American Airways and described the problem to her, and she or he proposed that we Call you.
was in Haiti August seventeenth,went towards the airport 11-30am plus the flight was to depart for your US at 1pm and was explained to I'd Skipped MY FLIGHT.But was not offered any essentive to remain for the following day,and was pressured to purchase A further tickert for August 23rd at my expence.I Practically shed my position due to tht,they offered my seat and place me at an expected expencies of which I DEMAND For being COMPANCERTATED FOR The cash Misplaced,WAGES Dropped.